Welcome to SAVEBULLET (hereinafter referred to as 'this website'). Before using this website or purchasing products from this website, please carefully read the following Website Terms of Use (hereinafter referred to as 'Terms'). By accessing this website or making any purchases, you agree to comply with these terms. If you do not agree to these terms, please do not use this website.
1. Scope of Application
1.1 Applicable Users
These terms apply to all users of this website, including individuals and business users who browse, register, purchase products, or perform other actions.
1.2 Scope of Application
These terms apply to all product sales, information services, and related features provided by this website unless otherwise specified.
1.3 Modification of Terms
We reserve the right to modify these terms at any time. The modified terms will be published on this website and will take effect immediately. It is your responsibility to regularly check for updates to these terms. If you continue to use this website or purchase products after the modification, it will be considered as your acceptance of the modified terms.
2. User Rights and Obligations
2.1 User Rights
- Browse product information on this website and view order status
- Purchase products and enjoy after-sales service according to the rules of this website
- Update and modify personal account information (except as required by laws and regulations)
2.2 User Obligations
- Provide accurate and complete personal information (such as name, contact details, address, etc.) and update it promptly
- Properly protect account information and ensure account security. If you find that your account information has been disclosed or stolen, you should notify us immediately
- Do not engage in illegal activities or publish content that infringes the rights of others on this website
- Do not copy, download, or distribute the content of this website (such as product images, descriptions, etc.) without authorization
3. Product Information and Orders
3.1 Product Information
We strive to ensure that the product information (such as images, prices, specifications, etc.) is accurate. However, due to differences in photography environment, display devices, etc., the actual color or specifications of the product may differ slightly from what is shown on the website. The actual product shall prevail. In case of errors, we reserve the right to correct them and will notify you promptly.
3.2 Formation of Order
Once you submit an order and complete the payment, the order is considered formed. We will confirm your order via SMS or email. If the order cannot be fulfilled due to reasons such as product stockouts or price errors, we will notify you promptly and issue a refund.
3.3 Price Changes
The price of a product may change due to market fluctuations or promotional activities. The price at the time of your order submission will apply.
4. Payment and Invoice
4.1 Payment Methods
- Cryptocurrency Payment: Supports anonymous transactions and is suitable for international payments that are not regulated by traditional financial institutions.
- PayPal: Suitable for certain countries and regions and is ideal for large transactions.
- Credit Card Payment (such as VISA, MasterCard, etc.): Suitable for global credit card payments, convenient and fast.
-Apple Pay: A secure and fast payment method for iOS users, allowing payments with stored credit or debit cards. Ideal for mobile payments.
5. Shipping and Receipt
5.1 Shipping Methods
We will match the best logistics company based on the delivery address you provide to ship your product.
5.2 Shipping Time
Under normal circumstances, orders will be shipped within 4-6 business days (excluding custom products). Specific delivery times may vary depending on the region, with possible delays in remote areas. In the event of a delay due to force majeure (such as weather, traffic, etc.), we will do our best to coordinate and notify you promptly.
5.3 Receipt and Inspection
Upon receiving the product, please check the quantity, appearance, and condition. If there are any issues, please contact customer service in a timely manner, and we will do our best to resolve the issue.
6. Return and Exchange Policy
6.1 Return Conditions
- The product must be in good condition and not affect its resale (such as tags remaining intact, packaging undamaged).
- Returns for personal reasons: Shipping costs will be borne by the customer.
- Returns due to product quality issues: Shipping costs will be borne by us.
6.2 Non-returnable and Non-exchangeable Products
- Customized products;
- Used or damaged products;
6.3 Return and Exchange Policy for Regular Customers
- Unconditional returns: Returns can be made within 7 days of receiving the product.
- Returns/Exchanges due to product defects: Returns or exchanges can be made within 15 days of receiving the product, with return shipping costs borne by us.
- Product Repairs: Repairs can be requested within 15 to 30 days of receiving the product, and repair costs will be covered by us.
6.4 Return and Exchange Policy for VIP Customers
- Unconditional returns: Returns can be made within 15 days of receiving the product.
- Returns/Exchanges due to product defects: Returns or exchanges can be made within 30 days of receiving the product, with return shipping costs borne by us.
- Product Repairs: Repairs can be requested within 30 to 60 days of receiving the product, and repair costs will be covered by us.
7. Intellectual Property
7.1 Ownership of Intellectual Property
All intellectual property rights on this website, including trademarks, product images, text descriptions, software, etc., are owned by us. Unauthorized use (including copying, distributing, modifying, etc.) is prohibited.
7.2 User-Uploaded Content
By uploading content such as comments and images to this website, you grant us a free, non-exclusive right to use such content. We may use this content on this website and related promotional channels without paying additional fees.
8. Disclaimer
8.1 Force Majeure
We are not liable for any failure to operate the website or delay in product delivery due to force majeure events (such as earthquakes, fires, wars, network failures, etc.). However, we will try our best to minimize the damage and notify you promptly.
8.2 User Responsibility
Any issues arising from incorrect information or addresses provided by you (such as delivery failures, wrong products being shipped, etc.) are your responsibility.
8.3 Product Quality
We are only responsible for quality issues with the products themselves. We are not responsible for any loss caused by improper use or human damage.
9. Privacy Protection
We place great importance on the protection of your personal information. Our collection, use, and storage of personal information will strictly adhere to the Privacy Policy of this website. Please read the Privacy Policy for detailed information.
10. Other Terms
10.1 Validity of Terms
If any provision of these terms is found to be invalid or unenforceable, it does not affect the validity of the remaining provisions.
10.2 Contact Information
If you have any questions, you can contact us via savebullets@gmail.com.
10.3 Effective Date
These terms are effective from the date of publication.
